Shipping Policy
SHIPPING FEES
Up to $69 order total | $13.90 Shipping Fee |
$70 and more order total | FREE |
SHIPPING RATES
Ukrainian fulfillment center | 9 to 18 business days |
USA fulfillmentt center | 6 to 9 business days |
SHIPPING POLICY
- WAUDOG prioritizes items while attempting to keep shipping costs down. We provide FREE shipping on all orders over $39.
- Standard shipments typically take 9 to 18 business days to arrive by UkrPoshta (if shipped from Ukraine) and USPS (if shipped from The USA).
- Order cancellation is possible for all items up to shipping. You have 12 hours to get in touch with us if you need to modify or cancel an order that has already been paid for. The packing and shipping process cannot be stopped or altered once it has begun.
- When there is a lot of demand for a certain item or when it is popular, we sometimes send products from our foreign warehouse.
- If your purchase doesn't arrive because of things that are beyond your control, we are unable to provide a refund (e.g. providing the wrong shipping address).
- You will get an email with your tracking information after your item ships. It may take 2–5 days for the tracking number to appear in our couriers' systems. We assign a tracking number to every order as soon as it is dispatched.
- Please use the following link and input your delivery tracking number if you need to locate your purchase. Monitor my order. Please email us at care@waudog.com if you have any problems submitting your tracking information or locating your tracking number.
- As a multi-channel retailer, we appreciate how important it is to get your order delivered to you as soon as possible. Thank you for shopping with us!